Returns & Exchanges
Returns and Exchanges Policy
At The Estate Boutique, we are committed to providing you with high-quality, eco-friendly home decor and ensuring your satisfaction. Please review our returns and exchanges policy below.
Non-Cancellable and Non-Refundable Items:
All made-to-order items are non-cancellable and non-refundable. This policy helps us minimize waste and align with our vision for a sustainable future.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer service team within 7 days of delivery. We will arrange for a replacement or provide a full refund at no additional cost to you. Please include a photo of the damaged or defective item in your email for faster processing.
How to Initiate a Support Request:
To initiate a support request, please email our customer service team at hello@theestateboutique.com. Provide your order number and a brief explanation of the issue to help us assist you efficiently.
Thank you for choosing The Estate Boutique. We appreciate your support in helping us create a more sustainable future through eco-conscious home decor.